Job: Transportation Assistant

Jobing Description

Transportation Assistant
JOB SUMMARY:

Vacancy Identification Number (VIN): 599687 (Please include on all documents)

***APPLY ONLINE OR BY FOLLOWING THE FAXING INSTRUCTIONS LOCATED IN THE "HOW TO APPLY" SECTION***

Our mission: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving and honoring the men and women who are America's Veterans.

YOU CAN MAKE A DIFFERENCE

Special Employment Consideration: Individuals eligible for the following appointments are encouraged to apply: 5 CFR 213.3102 "u", Schedule A, Appointment of persons with disabilities ; mental retardation, severe physical disabilities, or psychiatric disabilities; and Disabled veterans with a compensable service-connected disability of 30% or more.

KEY REQUIREMENTS
* You must be a US citizen to apply for this job
* Subject to a background/suitability investigation.
* Designated and/or random drug testing may be required.

DUTIES:

MAJOR DUTIES AND RESPONSIBILITIES:

The VA Ann Arbor Healthcare System (VAAAHS) is seeking a Transportation Assistant to work within the Social Work and Community-Based Services department.

Incumbent will independently manage the VA Ann Arbor Healthcare System's Rural Transportation Program. The Rural Transportation Program provides transportation at Government expense to Veterans and their attendants traveling to and from VA facilities for the purpose of examination, treatment and care. This will include correctly determining Veteran eligibility to utilize the Rural Transportation Shuttle.

The incumbent is responsible for communicating effectively to ensure the Program's success. This will include but not limited to: patients, family members, care takers, clinicians, volunteers, medical center staff, as well as the VAAAHS Executive Management Team.

The incumbent is responsible for collecting/compiling and entering all required data at the time of check-in and also prepares appropriate documentation and /or scheduling for the traveler according to the Rural Transportation Program guidelines.

The incumbent will make special arrangements for Veterans per physician documentation according to the Veteran's medical condition and/or preferences and will act as liaison between the Drivers and Veterans to insure that the shuttles are being used properly.

The Transportation Coordinator will be a critical member of the VAAAHS Transportation Committee and is responsible for all reports concerning this function.

The Incumbent will be the first line of contact with the Veteran and must be knowledgeable on a wide variety of subjects regarding the VA.

Incumbent will also perform other duties as assigned by the Beneficiary Travel Supervisor or designee.

Relocation expenses will not be reimbursed.

WORK SCHEDULE: Monday thru Friday (Days)

**THIS IS A TEMPORARY POSITION NOT TO EXCEED 09/30/12**

QUALIFICATIONS REQUIRED:

NOTE: Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service.

One (1) year of specialized experience related to this position. Examples of specialized experience include: Calculating travel pay; prioritizing workload and claims activities; Resolving claims processing errors; resolving travel complaints; explaining patient eligibility for transportation (e.g. ambulance); making arrangements for patient travel; assisting with data entry of claims information for tracking purposes.

OR

Successful completion of four (4) years of education above high school level leading to a Bachelor's degree in any field. (MUST INCULDE COPY OF YOUR TRANSCRIPTS WITH YOUR APPLICATION PACKAGE)

OR

Equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements. Combination of successfully completed post high school education and experience may be used to meet total qualification requirements. (MUST INCLUDE COPY OF TRANSCRIPTS WITH YOUR APPLICATION PACKAGE)

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

FACTOR: ABILITY TO COMMUNICATE BOTH VERBALLY AND IN WRITING WITH A VARIETY OF INDIVIDUALS FROM VARYING BACKGROUNDS

FACTOR: KNOWLEDGE OF TRANSPORTATION REGULATIONS, METHODS, AND PRACTICES.

FACTOR: ABILITY TO USE COMPUTER SOFTWARE PROGRAMS IN THE PERFORMANCE OF WORK DUTIES.

FACTOR: ABILITY TO COMPILE DATA FOR PROGRAM REPORTING AND PERFORM CLERICAL OFFICE DUTIES.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.

WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ***

Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference on their application or r sum . Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

HOW YOU WILL BE EVALUATED:

Your application will be reviewed to determine your qualifications. Please be sure your resume and supporting documentation clearly reflect your expertise.

BENEFITS:

This position is not eligible for benefits. Only annual leave accrual.

OTHER INFORMATION:

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 90 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp .

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

This job opportunity announcement may be used to fill additional vacancies.